Privacy and Cookies Policy

SERVIR Ltd (hereinafter – the Company) assumes full responsibility for the privacy of each customer and takes all necessary steps to protect the information we receive from customers. This Privacy Policy (the “Policy”) is designed to help you better understand how we protect and care about your data. The Policy provides information on how the Company collects, processes, stores, deletes and protects the Customer’s personal data, thus ensuring that the Customer’s personal data is processed in a lawful, fair and transparent manner for the Customer.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we store, use, share and disclose site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Google Analytics

We use Google Analytics for aggregated, anonymized website traffic analysis. In order to track your session usage, Google drops a cookie (_ga) with a randomly-generated ClientID in your browser. This ID is anonymized and contains no identifiable information like email, phone number, name, etc. We also send Google your IP Address. We use GA to track aggregated website behavior, such as what pages you looked at, for how long, and so on.

This information is important to us for improving the user experience and determining site effectiveness. If you would like to access what browsing information we have - or ask us to delete any GA data - please delete your _ga cookies, reach out to us via this form, and/or install the Google Analytics Opt-Out Browser Add-On.

What is the basis for processing the Customer’s personal data?

 

Customer’s consent: The customer, as a personal data subject, gives his or her consent to the collection and processing of personal data for certain purposes. The customer’s consent is based on free will and independent decision, which can be given at any time, thus allowing the Company to process personal data for specified purposes. The Customer has the right to withdraw his/her prior consent at any time using the specified communication channels with the Company. The changes will take effect within three business days. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to withdrawal.

Conclusion and execution of the agreement: in order for the Company to conclude and execute the agreement with the Customer, providing quality services and servicing the Customer, it must collect and process certain personal data that is collected before concluding the agreement with the Company or over the course of an already concluded agreement.

Legitimate interests of the Company: in accordance with the interests of the Company, which are based on the provision of quality services and timely support to the Customer, the Company has the right to process the Customer’s personal data to the extent justifiably necessary.

What is the processing time of the Customer’s personal data?

 

The Company will process the Customer’s personal data as long as at least one of the following circumstances exists:

  • the Agreement between the Customer and the Company is valid,

  • the term of storage of personal data is determined or follows from the regulatory enactments of the Republic of Latvia and the European Union,

  • to the extent necessary for the implementation and protection of the Company’s legitimate interests,

  • until the Customer’s consent to the processing of personal data is withdrawn.

Cookies

 

Cookies are small amounts of information that are stored on the browser of your computer, tablet or your mobile device when you visit a website to identify your browser or information or settings stored in your browser. As a result, cookies allow the website to store the user’s individual settings, recognize him or her and respond accordingly. You can disable or restrict the use of cookies, but without cookies it will not be possible to fully use the function of all websites.

The following cookies are used on our website:

  • Technical cookies: We strive to offer our users a developed and user-friendly website that automatically adapts to users’ needs and desires. To achieve this goal, we use technical cookies to show you our website and make it work properly. Respectively, these cookies are definitely necessary for the proper functioning of our website.

  • Functional cookies: We also use functional cookies to remember your choices and to help you use our website as productively as possible, for example by remembering the service you choose. These functional cookies are not always necessary for the proper functioning of our website, but they are additionally useful for you as a user, as they improve your user experience.

  • Analytical cookies: We use these cookies to gain insight into how our users use the website, to find out what works and what does not, to optimize and improve the website and to ensure that the product we offer to users remains interesting and relevant. We record data such as the websites you view, the type of platform you use, information about the date/time, the number of clicks on that page, mouse movements, scrolling movements, and the search keywords you use. Analytical cookies only identify your device, but do not reveal your identity. In some cases, some of the analytical cookies are managed by third parties on our site in accordance with our instructions and only for the aforementioned purposes, such as Google Analytics, Facebook.

  • Advertising cookies: We use both our own and third-party cookies to show you personalized ads on our and other websites. These are called submitted websites and are based on your browsing activities on our website, such as the services you are looking for. Typically, these cookies, with our permission, are placed by third parties, such as Google AdWords and Facebook, in accordance with the aforementioned purposes.

Changes to the Privacy Policy

 

SERVIR Ltd. reserves the right to rewrite or modify this policy, as well as any other information found on this website, by updating the content in the relevant sections. By using this website, you agree to all terms and conditions and changes made to them. Any changes to our privacy policy will be posted here.

Please check this page regularly. If you have any questions related to the Privacy Policy, please contact us using the contacts listed in the contact section.

 

Last changes: 11th February 2021
SERVIR Ltd. – 3a Papardes Street, Saldus LV-3801, Latvia
You can contact us by writing an e-mail to info@servir.lv or by calling the phone number (+371) 29234092.